Licence No: 309274c

Licence No: 1204795

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Terms and Conditions of Service

Quotation

Before any work is commenced a team member from Northern Rivers Concrete Construction will provide the customer with a formal quotation. This Quotation is valid for 30 days and will be based on the scope of works outlined in the quotation. Any variance to the quotation due to customer related changes or requests not outlined in the supplied quotation, will incur additional fees and a new quotation will be provided to the customer.

To schedule the quoted project – the quotation must be sign and returned to Northern Rivers Concrete Construction along with the deposit payment.

Once the signed quotation and deposit has been received, a Northern Rivers Concrete Construction team member will then advise of the schedule date of works.

 

Contract

By the customer allowing Northern Rivers Concrete Construction to commence work, it is implied that the customer has read & agreed to the Terms & Conditions of service enclosed, regardless of whether or not a written quote has been signed and returned to Northern Rivers Concrete Construction

Any works over the value of AUD $5,000 the customer will be required to enter into and sign a NSW Fair Trading Home building contract  for work over $5,000 and up to $20,000 agreement with Northern Rivers Concrete Construction

You can download and read a sample contract here: Home Building Contract https://www.fairtrading.nsw.gov.au/__data/assets/pdf_file/0010/389854/Home_building_contract_5000_to_20000.pdf

 

Payment

Northern Rivers Concrete Construction requires a deposit of 20% of the total quotation prior to commencement of any works for all new customers.

Payment is accepted in the form of: Cash, Cheque, Bank Cheque or Electronic Funds Transfer (EFT) / Direct Deposit. For internet banking Direct Deposit /EFT we are aware that it can take up to 3 business days for the funds to clear into the account. In such instances an email copy of the bank transfer receipt will be accepted.

Once the project has been completed, an invoice for the final payment will be provided to the customer. Final payment is due within 7 days of the invoice date. Failure to make payment will result in additional late payment fees and unpaid invoices incurring additional debt collection and/or legal debt recovery costs – and such costs will be the sole responsibility of the customer on top of the quoted/invoiced amount.

Trade/Credit Account Customers: payment is due within 30 days of the invoice date. Failure to make payment will result in additional late payment fees and unpaid invoices incurring additional debt collection and/or legal debt recovery costs – and such costs will be the sole responsibility of the customer on top of the quoted/invoiced amount.

 

Works
If not pre-organised with Northern Rivers Concrete Construction – all earthworks excavation, leveling, fill requirements must be completed prior to commencement of works.

Any waste and/or surplus material as result of construction works (including but not limited to; grass, top soil, fill, builders waste, timber and masonry off-cuts, excess concrete) and their removal, is the responsibility of the customer unless stated otherwise.

Obligations

On commencement of works, the customer agrees to grant Northern Rivers Concrete Construction any of Northern Rivers Concrete Construction employees and Northern Rivers Concrete Construction subcontractors, free and unrestricted access onto the work site/property during construction and after construction, until such time that payment in full has been received.

Services, construction material and products produced by Northern Rivers Concrete Construction will remain the property of Northern Rivers Concrete Construction until such time that payment in full has been received. If final payment is not received by the due date, Northern Rivers Concrete Construction will have the right to enter the property and reclaim any materials used for, used during or are the result of construction by Northern Rivers Concrete Construction, to recover the cost of construction to the value of the amount owing to Northern Rivers Concrete Construction.

Concrete curing time – Northern Rivers Concrete Construction recommends that the customer gently waters the surface of the freshly laid concrete once approximately 24 hours after the concrete is poured. It is also recommended that the concrete be left undisturbed for a period of 2-3 weeks to allow the concrete to cure and reach maximum strength – prior to any construction.

The customer grants permission for Northern Rivers Concrete Construction to take photographs of work in progress and completed work for advertising purposes only.


Any Claim against Northern Rivers Concrete Construction will be void in the case of; deemed inadequate engineering specified by the engineer for the project, changes to natural ground water level, changes to soil and soil conditions, plant and tree root damage, excessive ground movement, excessive weight, vehicle damage and in appropriate use. Northern Rivers Concrete Construction will ONLY accept responsibility for work in progress whilst a Northern Rivers Concrete Construction employee is on site. If no Northern Rivers Concrete Construction employee is present – then any injury occurred or damage to works on site during and after construction will not be the responsibility of Northern Rivers Concrete Construction and no-claim for damages can be made against Northern Rivers Concrete Construction.
Northern Rivers Concrete Construction cannot be held responsible for the effects on, or damage to, it’s services and products produced by Northern Rivers Concrete Construction caused by weather, animals, children, vehicles or any force or effect not associated with, or not controlled by Northern Rivers Concrete Construction.